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Contact support from the Get Help dashboard

When you need support for your Managed WordPress account, get in touch with us via the Get Help dashboard from WordPress Admin.

Currently, the Get Help dashboard is available in the following plans when the WooCommerce plugin is enabled:

  1. Managed WordPress- Ultimate and Ecommerce
  2. GoDaddy Pro

Get Help Dashboard for Managed WordPress accounts
  1. Sign in to WordPress.
  2. Click on Get Help in the left sidebar.
  3. In the Need some help? panel enter your email address in the Reply to field.
  4. Select an option from the Why are you contacting support? drop-down.
  5. Choose a supported plugin from the Which plugin can we help with? drop-down.
  6. Enter a Subject.
  7. Add as much information as possible in the How can we help? text area.
  8. (Optional) Check Create a troubleshooting user to create an Admin user for the support team.
  9. Click Submit request.

More info